There is a particular kind of moment that I find quietly fascinating. Something happens. A message arrives with an unexpected tone. A client says something that catches you off guard. A plan falls through at the last minute. A piece of work you cared about is met with silence.
There is a moment that often gets missed in conversations about emotions. We talk about the importance of feeling our feelings. We talk about the importance of expressing them. But rarely do we talk about what sits in between.
“When we see that someone's hurt or in pain, it's our instinct as human beings to try to make things better. We want to fix, we want to give advice. But empathy isn't about fixing. It's the brave choice to be with someone in their darkness—not to race to turn on the light so we feel better.” — Brené Brown
Melissa
Apr 30, 20254 min read
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